Factual Errors Injected by External Tools

Risk Taxonomy, Mitigation, and Assessment Benchmarks of Large Language Model Systems

Cui et al. (2024)

Source DOI

Sub-category

Risk Domain

2Privacy & Security

2.2AI system security vulnerabilities and attacks

Vulnerabilities that can be exploited in AI systems, software development toolchains, and hardware, resulting in unauthorized access, data and privacy breaches, or system manipulation causing unsafe outputs or behavior.

"External tools typically incorporate additional knowledge into the input prompts [122], [178]–[184]. The additional knowledge often originates from public resources such as Web APIs and search engines. As the reliability of external tools is not always ensured, the content returned by external tools may include factual errors, consequently amplifying the hallucination issue."(p. 10)

Entity— Who or what caused the harm

Human

Due to a decision or action made by humans

AI system

Due to a decision or action made by an AI system

Other

Due to some other reason or is ambiguous

Intent— Whether the harm was intentional or accidental

Intentional

Due to an expected outcome from pursuing a goal

Unintentional

Due to an unexpected outcome from pursuing a goal