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Increased labor

Sociotechnical Harms of Algorithmic Systems: Scoping a Taxonomy for Harm Reduction

Shelby et al. (2023)

Sub-category
Risk Domain

Accuracy and effectiveness of AI decisions and actions are dependent on group membership, where decisions in AI system design and biased training data lead to unequal outcomes, reduced benefits, increased effort, and alienation of users.

increased burden (e.g., time spent) or effort required by members of certain social groups to make systems or products work as well for them as others(p. 731)

Part of Quality-of-Service Harms

Other risks from Shelby et al. (2023) (24)