Facilitating fraud, scames and more targeted manipulation

Ethical and social risks of harm from language models

Weidinger et al. (2021)

Source DOI

Sub-category

Risk Domain

4Malicious Actors & Misuse

4.3Fraud, scams, and targeted manipulation

Using AI systems to gain a personal advantage over others such as through cheating, fraud, scams, blackmail or targeted manipulation of beliefs or behavior. Examples include AI-facilitated plagiarism for research or education, impersonating a trusted or fake individual for illegitimate financial benefit, or creating humiliating or sexual imagery.

"LM prediction can potentially be used to increase the effectiveness of crimes such as email scams, which can cause financial and psychological harm. While LMs may not reduce the cost of sending a scam email - the cost of sending mass emails is already low - they may make such scams more effective by generating more personalised and compelling text at scale, or by maintaining a conversation with a victim over multiple rounds of exchange."(p. 26)

Entity— Who or what caused the harm

Human

Due to a decision or action made by humans

AI system

Due to a decision or action made by an AI system

Other

Due to some other reason or is ambiguous

Intent— Whether the harm was intentional or accidental

Intentional

Due to an expected outcome from pursuing a goal

Unintentional

Due to an unexpected outcome from pursuing a goal

Other

Without clearly specifying the intentionality

Timing— Whether the risk is pre- or post-deployment

Pre-deployment

Occurring before the AI is deployed

Post-deployment

Occurring after the AI model has been trained and deployed

Other

Without a clearly specified time of occurrence

Supporting Evidence (2)

"Simulating a person’s writing style or speech may also be used to enable more targeted manipulation at scale. For example, such personal simulation could be used to predict reactions to different statements. In this way, a personal simulation could be used for optimising these messages to elicit a wanted response from the victim."(p. 27)