Disorientation

"Given the capacity to fine-tune on individual preferences and to learn from users, personal AI assistants could fully inhabit the users’ opinion space and only say what is pleasing to the user; an ill that some researchers call ‘sycophancy’ (Park et al., 2023a) or the ‘yea-sayer effect’ (Dinan et al., 2021). A related phenomenon has been observed in automated recommender systems, where consistently presenting users with content that affirms their existing views is thought to encourage the formation and consolidation of narrow beliefs (Du, 2023; Grandinetti and Bruinsma, 2023; see also Chapter 16). Compared to relatively unobtrusive recommender systems, human-like AI assistants may deliver sycophantism in a more convincing and deliberate manner (see Chapter 9). Over time, these tightly woven structures of exchange between humans and assistants might lead humans to inhabit an increasingly atomistic and polarised belief space where the degree of societal disorientation and fragmentation is such that people no longer strive to understand or place value in beliefs held by others."(p. 104)