Misinformation Harms

Disseminating false or misleading information

"Predicting misleading or false information can misinform or deceive people. Where a LM prediction causes a false belief in a user, this may be best understood as ‘deception’10, threatening personal autonomy and potentially posing downstream AI safety risks (Kenton et al., 2021), for example in cases where humans overestimate the capabilities of LMs (Anthropomorphising systems can lead to overreliance or unsafe use). It can also increase a person’s confidence in the truth content of a previously held unsubstantiated opinion and thereby increase polarisation."

Causing material harm by disseminating false or poor information

"Poor or false LM predictions can indirectly cause material harm. Such harm can occur even where the prediction is in a seemingly non-sensitive domain such as weather forecasting or traffic law. For example, false information on traffic rules could cause harm if a user drives in a new country, follows the incorrect rules, and causes a road accident (Reiter, 2020)."

Leading users to perform unethical or illegal actions

"Where a LM prediction endorses unethical or harmful views or behaviours, it may motivate the user to perform harmful actions that they may otherwise not have performed. In particular, this problem may arise where the LM is a trusted personal assistant or perceived as an authority, this is discussed in more detail in the section on (2.5 Human-Computer Interaction Harms). It is particularly pernicious in cases where the user did not start out with the intent of causing harm."