Leading users to perform unethical or illegal actions

Ethical and social risks of harm from language models

Weidinger et al. (2021)

Source DOI

Sub-category

Risk Domain

5Human-Computer Interaction

5.1Overreliance and unsafe use

Users anthropomorphizing, trusting, or relying on AI systems, leading to emotional or material dependence and inappropriate relationships with or expectations of AI systems. Trust can be exploited by malicious actors (e.g., to harvest personal information or enable manipulation), or result in harm from inappropriate use of AI in critical situations (e.g., medical emergency). Overreliance on AI systems can compromise autonomy and weaken social ties.

"Where a LM prediction endorses unethical or harmful views or behaviours, it may motivate the user to perform harmful actions that they may otherwise not have performed. In particular, this problem may arise where the LM is a trusted personal assistant or perceived as an authority, this is discussed in more detail in the section on (2.5 Human-Computer Interaction Harms). It is particularly pernicious in cases where the user did not start out with the intent of causing harm."(p. 25)

Entity— Who or what caused the harm

Human

Due to a decision or action made by humans

AI system

Due to a decision or action made by an AI system

Other

Due to some other reason or is ambiguous

Intent— Whether the harm was intentional or accidental

Intentional

Due to an expected outcome from pursuing a goal

Unintentional

Due to an unexpected outcome from pursuing a goal