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Labor market

Generative AI and ChatGPT: Applications, Challenges, and AI-Human Collaboration

Nah et al. (2023)

Sub-category

Risk Domain

6.2Increased inequality and decline in employment quality

Social and economic inequalities caused by widespread use of AI, such as by automating jobs, reducing the quality of employment, or producing exploitative dependencies between workers and their employers.

"The labor market can face challenges from generative AI. As mentioned earlier, generative AI could be applied in a wide range of applications in many industries, such as education, healthcare, and advertising. In addition to increasing productivity, generative AI can create job displacement in the labor market (Zarifhonarvar, 2023). A new division of labor between humans and algorithms is likely to reshape the labor market in the coming years. Some jobs that are originally carried out by humans may become redundant, and hence, workers may lose their jobs and be replaced by algorithms (Pavlik, 2023). On the other hand, applying generative AI can create new jobs in various industries (Dwivedi et al., 2023). To stay competitive in the labor market, reskilling is needed to work with and collaborate with AI and develop irreplaceable advantages (Zarifhonarvar, 2023)."(p. 291)

Entity— Who or what caused the harm

Human

Due to a decision or action made by humans

AI system

Due to a decision or action made by an AI system

Other

Due to some other reason or is ambiguous

Intent— Whether the harm was intentional or accidental

Intentional

Due to an expected outcome from pursuing a goal

Unintentional

Due to an unexpected outcome from pursuing a goal