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Disruption of Industries

Generative AI and ChatGPT: Applications, Challenges, and AI-Human Collaboration

Nah et al. (2023)

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Risk Domain

Social and economic inequalities caused by widespread use of AI, such as by automating jobs, reducing the quality of employment, or producing exploitative dependencies between workers and their employers.

"Industries that require less creativity, critical thinking, and personal or affective interaction, such as translation, proofreading, responding to straightforward inquiries, and data processing and analysis, could be significantly impacted or even replaced by generative AI (Dwivedi et al., 2023). This disruption caused by generative AI could lead to economic turbulence and job volatility, while generative AI can facilitate and enable new business models because of its ability to personalize content, carry out human-like conversational service, and serve as intelligent assistants."(p. 292)

Other risks from Nah et al. (2023) (17)